Formalls transforms how malls operate — from indoor navigation and footfall intelligence to WhatsApp Converge and real-time campaign delivery. One platform. Complete control.
Real-time navigation, WhatsApp Converge, and data-driven footfall insights — all unified under one intelligent mall experience layer.
Precision indoor wayfinding that guides every visitor through your mall — from shops and restaurants to events, parking, and exits — creating a seamless, accessible, and frictionless experience.
Reach your visitors where they already are. Transform WhatsApp into a complete mall discovery and engagement platform — where visitors explore shops, restaurants, items, food, offers, and live updates in real time.
Understand how visitors move and engage across your mall with real-time footfall analytics — tracking heatmaps, peak hours, campaign performance, and retailer engagement to enable smarter decisions and optimise overall mall performance.
From visitor experience to backend analytics — Formalls covers the full stack of mall intelligence in one unified platform.
Precision blue-dot wayfinding within your mall — floor-by-floor, store-by-store, event-by-event.
Drive traffic, promote retailers, and run two-way Converge conversations entirely through WhatsApp.
Zone-level visitor tracking, crowd density heatmaps, and time-of-day intelligence at your fingertips.
Design, launch, and measure targeted campaigns for individual retailers or the entire mall ecosystem.
Instantly notify visitors about live events, flash sales, and activations — directly to their phones.
Curated directories with filters by category, cuisine, offers, and proximity for seamless visitor discovery.
Distribute time-sensitive deals and personalised vouchers to opted-in visitors with precision targeting.
Boost your mall's digital presence — structured listings, SEO-optimised profiles, and discovery integrations.
A unified command center with real-time metrics, campaign controls, and retailer-level analytics in one view.
Getting started with Formalls is fast. Most malls are live and seeing results within days of onboarding.
Upload your floor plans, store listings, and branding. Formalls maps your mall digitally in 48 hours.
Enable the wayfinding layer for visitors to navigate your mall seamlessly via mobile — no app download required.
Transform your mall into a discoverable WhatsApp experience where visitors can explore shops, restaurants, events, offers, and real-time updates — all in one place.
Run retailer promotions, event alerts, and personalised deals with a few clicks from the dashboard.
Monitor live visitor data, zone-wise heatmaps, and campaign results in your command center dashboard.
Use data-backed insights to improve retailer performance, increase visitor retention, and maximise revenue.
Formalls serves mall operators, retailers, marketing teams, and visitors — everyone in the ecosystem benefits.
Full visibility over footfall, retailer performance, and campaign ROI from a single experience dashboard.
Amplify store visibility, push targeted offers, and measure traffic driven directly from Formalls campaigns.
Plan, execute, and analyse campaigns and events with tools built for high-footfall environments.
Discover stores, navigate with ease, receive personalised offers, and stay informed — all on WhatsApp.
Three core mall capabilities unified in a single, cohesive SaaS platform — no stitching required.
Reach visitors on the world's most used messaging platform — with zero friction and high open rates.
Visitors access navigation and offers via WhatsApp or a web link — maximum reach, zero barrier.
Every decision is powered by live footfall data, zone heatmaps, and campaign performance metrics.
Targeted promotions and discovery tools that directly drive traffic and sales for every tenant.
From indoor maps to WhatsApp campaigns and real-time analytics, Formalls gives mall operators and retailers a smarter, data-driven edge — creating experiences visitors return for.